It's a shame that ticket dispensing machines cannot have a universal system.
I use ticket dispensers mostly for parking my car somewhere: a parking lot where I have to display the paper on my dashboard; the parking lot where I leave my car over extended days so I can use the airport express bus; the parking lot at my favorite beach, the one where I pay the machine then walk thirty seconds to the soft sand without crossing broiling Hell to get to the water. I also use ticket dispensers to get on the commuter trains and buses.
There should be a universal coding system that the directions, or, at the very least, the FIRST thing you are supposed to press or do, should be at the TOP. Makes sense to me, but I am a technology moron.
I am on my way to a medical appointment, and I have to park my car in a new garage. It used to be a regular Pay-By-Phone lot (Super easy, by the way, but probably unnecessary because who polices these lots? No one.), but apparently the city turned it into a multi-level parking facility.
As I enter the garage in my car, I see someone trying to leave the garage. He is out of his vehicle, playing with the ticket scanner, and generally trying very hard to get out past the gate. I make a quick assessment: I had better pay attention to the rules so I don't look like a complete idiot trying to leave.
I promptly stop in front of the machine on my side, and I realize that I need to take a ticket. After all, there's a slot that says: Take ticket. The only problem? No ticket is coming out. There are some buttons on the screen, but I can't read them because I am wearing my driving glasses, not my reading glasses. So, I throw the car into park, reach for my reading glasses, and glance back at the screen.
There are all kinds of useless tabs and phrases flashing at me, but not a single one tells me how to actually get the damn ticket to come out. Finally, off to the side but not anywhere that makes sense, it says Press here for ticket.Brilliant. This I can do. I hit the button, get a paper receipt, and the gate opens. I drive through, park, and then realize that I failed to see how I am supposed to get out of the garage, especially since that other driver could NOT get out of the garage.
Now comes the part that is almost comical. I Google the information for this particular garage. Yes, I do. I actually Google it. I find out enough to know that the medical office where I am headed will not validate parking. So, I walk back to the machine. It tells me to pay before I leave. I glance around for a pay station. Once I find that, I feel prepared enough to get out quickly after my appointment.
I come out an hour later, scan the piece of rolled up paper, and pay $1.50 on my credit card, where the interest charge alone will triple that ten times over. When my car and I get to the gate and get ready to put the already-scanned code up to the reader, the gate just opens. OPENS. Like I never had to pay at all.
This begs the question: What the hell was that dumbass driver doing stuck at the gate?
Okay, so maybe it's not the ticket dispenser technology that needs universal coding. Maybe it's the human species. Either way, I have a $1.50 Get Out of the Garage Free receipt. It's kind of like winning the lottery in my book!















